Open to Strategic AE and first-line sales leadership roles
Customer Success Manager
Customers who get value stay. I make sure they get it.
Chicago, Illinois
96%
logo retention
+18 pts
adoption in 90 days
45
customers
For companies
For candidates
Send your CV and what you want next. You’ll hear back within 48 hours, even if it’s a no, with honest feedback.
Send my CV“Our team went from tolerating the tool to asking for more licences. That was Jordan.”
I onboard and look after 45 mid-market customers, from the kickoff call to the renewal two years later.
I measure myself on adoption and outcomes, not on how many calls I take.
2021 – Present
Customer Success Manager
Brightline Software
2019 – 2021
Implementation Specialist
Brightline Software