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Ines Okafor · drawing setRev. 2026 · Not for constructionContact ↘Sheet A-001 — General arrangement
Ines Okafor
10 years building software
IT Support Engineer
Friendly, fast IT help and systems that just work.
A — HelpdeskB — Microsoft 365C — Device management- Project
- IT Support Engineer
- Location
- Lisbon, Portugal
- Status
- Open to staff and principal roles from January
- Drawn
- Ines Okafor
SheetA-001
01 · General notes
- 1.I’m a it support specialist with ten years’ experience in payments and civic tech. I like boring, reliable solutions and writing things down.
- 2.I work best in small teams that ship often and talk to their users.
03 · Elevation — career
20162017201820192020202120222023202420252026
IT Support EngineerNorthwind Pay
IT Support SpecialistTalo
2021 – Present
Northwind Pay
2016 – 2021
Talo
04 · Parts list
| Item | Part | Qty |
|---|
| 01 | Helpdesk | 1 |
| 02 | Microsoft 365 | 1 |
| 03 | Device management | 1 |
| 04 | Networking | 1 |
| 05 | Onboarding | 1 |
| 06 | Security basics | 1 |
Drawn by Ines OkaforDo not scale from drawing