2026
The year in review
I make busy organisations run smoothly, quietly and on budget.
Operations Manager
Birmingham, UK
Letter from the founder
Dear reader,
I’ve managed operations for twelve years, in logistics, healthcare and retail. I like messy processes, honest numbers and teams who know what good looks like.
My work is mostly invisible when it’s done well: orders that arrive, rotas that work, costs that stay where they should.
Rebecca
Operations Manager
2021
to Present
Operations Manager
Midland Fresh Foods
2016
to 2021
Operations Team Leader
Severn Logistics
“Rebecca made the hardest year in our history feel organised.”
Operations review
Two weeks on site, then a written plan with costs.
Interim operations manager
Hands-on cover for three to nine months.
Lean training
Two days for team leaders.
Aston University
BSc Business & Management, 2013
Chartered Management Institute
Level 7 Diploma in Strategic Management, 2020