Saleh AlFaheidSalehAlFaheid

Tap a role to read what it involved.

1. Jul 2025 – Present

   Business Development Manager

   NearPay (Fintech) · Riyadh, KSA

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   • Serve as embedded Business Development Manager within Bank Alinma, driving adoption of NearPay’s SoftPOS payment solutions across merchant and enterprise segments.
   • Lead business development initiatives to expand NearPay’s footprint within the Saudi banking and fintech ecosystem.
   • Coordinate with bank and internal stakeholders to align SoftPOS product rollout with client and market requirements.

2. Dec 2024 – Present

   Senior Consultant

   Confidential Careers · Riyadh, KSA

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   • Built and maintained strong relationships with key decision-makers, achieving a 90% client retention rate and identifying significant upsell opportunities.
   • Led high-impact presentations and negotiations with C-suite executives, closing deals valued at $1M+ across diverse industries.

3. Jan 2024 – Apr 2025

   Assistant Manager – Procurement Excellence (Shared Services)

   Al Rajhi Bank · Riyadh, KSA

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   • Directed enterprise-level procurement strategies, introducing digital sourcing workflows that accelerated fulfilment timelines by 22% for top-tier corporate clients.
   • Cultivated strategic supplier partnerships via evaluation scorecards and accountability metrics – zero SLA breaches achieved during the entire tenure.
   • Integrated procurement systems with compliance and IT infrastructure, slashing manual reporting by 30% and enhancing audit readiness.
   • Championed operational refinement projects aligning sourcing with internal controls and improving interdepartmental coordination across 5+ divisions.

4. Sep 2024 – Dec 2024

   McKinsey Forward Program (Apprenticeship)

   McKinsey Forward · Riyadh, KSA (Remote)

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   • Selected for the McKinsey Forward Program, a global initiative developing future-ready professionals.
   • Completed structured training in business problem-solving, effective communication and leadership essentials.
   • Built capabilities in hypothesis-driven analysis, digital collaboration and agile project management, applied through real-world simulations and case studies.

5. Jun 2007 – Present

   Real Estate Consultant (Part-time)

   Independent · Saudi Arabia

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   • Provide independent real estate consulting alongside primary career, advising private clients on property transactions and market valuation within the Saudi market.

6. Oct 2019 – May 2021

   Dispute Analyst and Fraud Specialist

   Al Rajhi Bank · Riyadh, KSA

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   • Investigated and resolved complex cardholder disputes and fraud claims in compliance with regulatory standards (Reg E, Reg Z, Visa/Mastercard rules).
   • Analysed transaction patterns to detect fraudulent activity, mitigate risk and prevent future losses.
   • Collaborated with internal teams and financial institutions to gather documentation, process chargebacks and ensure timely resolution.
   • Utilised fraud detection tools and case management systems to assess and act on high-risk transactions.

7. Jan 2023 – Dec 2023

   Business Development Manager

   Neoleap (Fintech) · Riyadh, KSA

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   • Orchestrated a corporate acquisition campaign for digital finance tools, securing partnerships with 60+ enterprise clients within 12 months.
   • Developed and monitored performance metrics that reduced client onboarding bottlenecks by 28%.
   • Leveraged CRM analytics to customise service blueprints, boosting service responsiveness by 25%.
   • Conducted cross-sector market analysis to align business development strategy with client transaction behaviour and emerging fintech trends.

8. Mar 2022 – Dec 2022

   Relationship Manager

   Geidea Payment Solutions · Riyadh, KSA

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   • Delivered full-cycle support to SME and enterprise clients across multiple card platforms and payment verticals.
   • Introduced service enhancements that improved first-contact resolution rates by 23%.
   • Redesigned escalation protocols, reducing dispute resolution cycle time by 40%.
   • Drove a 15% improvement in retention metrics through proactive portfolio assessments and client engagement.

9. Jun 2021 – Dec 2021

   Business Operations Manager

   FORUS (Fintech) · Riyadh, KSA

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   • Managed onboarding execution and cross-functional alignment for investment and financing clients.
   • Designed department-wide service agreements, increasing SLA compliance by 32%.
   • Streamlined internal audit preparation, enabling full regulatory clearance within accelerated timelines.
   • Built tracking tools that significantly reduced pending service request backlogs.

10. Oct 2019 – May 2021

    Information Processing Specialist

    Tata Consultancy Services · Riyadh, KSA

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    • Maintained a 99.8% data integrity rate across financial platforms supporting major banking clients.
    • Built IT integration modules in collaboration with engineering teams, reducing system downtime by 18%.
    • Authored training guides and user documentation that measurably reduced support call volumes.

11. Aug 2010 – Jan 2015

    Relationship Manager

    Bank AlBilad · Riyadh, KSA

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    • Managed high-value corporate portfolios (SAR 20M–50M), delivering personalised, advisory-led banking services.
    • Designed bespoke onboarding strategies that cut client activation timelines by 40%.
    • Achieved a 95% satisfaction rating for SME credit servicing across a diverse client base.
    • Collaborated with credit officers on risk assessments and client evaluations supporting compliant lending decisions.

• 2017 – 2019

  Master of Accountancy – Forensic & Fraud Accounting

  Rider University, NJ, USA

  GPA 3.90/4.00 · With Distinction

• 2007 – 2010

  BSc Business Administration – Accounting

  King Saud University, Riyadh

  GPA 3.58/5.00